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Customer Service

You are on the phone with the customer service of a larger computer producer because your computer breaks down all the time.


  • Think about typical computer problems you have.
  • Consider the right way to conduct a professional phone call.


  • Describe what has happened before your computer broke down the last time and discuss solutions to the problem.
  • Ask about upcoming new computers from the company.


  • Tell the customer service about features that you would like to see on their computer.

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