Language: Version:

Customer Service

You are on the phone with the customer service of a larger computer producer because your computer breaks down all the time.

Thinking

  • Think about typical computer problems you have.
  • Consider the right way to conduct a professional phone call.

Talking

  • Describe what has happened before your computer broke down the last time and discuss solutions to the problem.
  • Ask about upcoming new computers from the company.

Optional

  • Tell the customer service about features that you would like to see on their computer.

Feedback for General | Lesson 21 | talking